Shipping Policy

Processing Time
All orders are processed within 2 to 5 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery
Shipping costs are calculated at checkout. Delivery times vary based on location and carrier but typically range from 3 to 7 business days after processing.

Order Tracking
Once shipped, you will receive a tracking number via email. Please allow 24 hours for tracking updates to reflect.

Lost or Delayed Packages
Crowned by Queen is not responsible for carrier delays or lost packages once they are in transit. Please contact the shipping carrier directly for delivery issues.

Return Policy

We stand behind the quality of our products.

Return Window
Returns are accepted within 14 days of delivery.

Eligibility Requirements
Items must be unworn, unwashed, and in original condition with tags attached. Products showing signs of wear, damage, or alteration will not be accepted.

Non Returnable Items
Digital products, downloadable guides, and promotional sale items are final sale.

How to Start a Return
To initiate a return, please contact our support team with your order number. Customers are responsible for return shipping costs.

Exchange Policy

We understand that fit matters.

Exchange Window
Exchanges are accepted within 14 days of delivery for size adjustments only.

Conditions
Items must be in original, unworn condition with tags attached.

Process
To request an exchange, contact our support team with your order number and desired size. Once your return is received and approved, your replacement will be shipped.

If the requested size is unavailable, a store credit will be issued.